{"id":857,"date":"2020-03-18T18:27:36","date_gmt":"2020-03-18T17:27:36","guid":{"rendered":"http:\/\/worldline.syndicatcgt.fr\/?p=857"},"modified":"2020-03-18T18:27:36","modified_gmt":"2020-03-18T17:27:36","slug":"fls-la-recette-du-lean-ou-continous-amelioration-selon-worldline","status":"publish","type":"post","link":"https:\/\/cgtmagellan.fr\/index.php\/2020\/03\/18\/fls-la-recette-du-lean-ou-continous-amelioration-selon-worldline\/","title":{"rendered":"FLS : la recette du lean ou continous amelioration selon Worldline"},"content":{"rendered":"

Malgr\u00e9 les beaux discours, selon lesquels la m\u00e9thode lean est appliqu\u00e9e en bonne int\u00e9lligence chez Worldline et qu’elle n’est pas l\u00e0 pour r\u00e9duire la taille des \u00e9quipes, elle n’est pas l\u00e0 non plus pour favoris\u00e9 l’emploi. Un exemple, avec les \u00e9quipes First Line Support ( FLS ) ou \u00e9quipe d’exploitation chez Worldline<\/p>\n

<\/p>\n

1)\u00a0une enqu\u00eate Lean d\u00e9montre que sur certaines p\u00e9riodes de la journ\u00e9e, les exploitants ont du temps libre<\/p>\n

2)\u00a0On d\u00e9charge les ing\u00e9nieurs de certaines charges ou \u00ab\u00a0standard change\u00a0\u00bb<\/p>\n

3)\u00a0A force, de d\u00e9charger le syst\u00e8me, les exploitants n\u2019ont plus de temps de s\u2019occuper de leur c\u0153ur de m\u00e9tier : monitoring temps r\u00e9el<\/p>\n

4)\u00a0On embauche ? <\/b><\/p>\n

Mais non, on n\u2019arrive pas \u00e0 recruter<\/strong>, ce n\u2019est pas le c\u0153ur de m\u00e9tier<\/strong> des FLS\u00a0 et les t\u00e2ches<\/strong> d\u00e9l\u00e9gu\u00e9es ne sont pas int\u00e9ressantes<\/strong>.<\/p>\n

On offshorise <\/b>donc en Bulgarie le traitement des changements. On commence par 4 personnes et on compte finir par 10 en fin d\u2019ann\u00e9e.<\/p>\n

La CGT a des propositions pour un clean management et contre un lean management uniquement orient\u00e9 profit : http:\/\/www.ugict.cgt.fr\/articles\/references\/management-alternatif<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Malgr\u00e9 les beaux discours, selon lesquels la m\u00e9thode lean est appliqu\u00e9e en bonne int\u00e9lligence chez Worldline et qu’elle n’est pas l\u00e0 pour r\u00e9duire la taille […]<\/a><\/p>\n<\/div>","protected":false},"author":2,"featured_media":858,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,6,11],"tags":[151,181],"class_list":["post-857","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actus","category-actus-m3s","category-tracts-m3s","tag-lean","tag-offshore"],"_links":{"self":[{"href":"https:\/\/cgtmagellan.fr\/index.php\/wp-json\/wp\/v2\/posts\/857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cgtmagellan.fr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cgtmagellan.fr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cgtmagellan.fr\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cgtmagellan.fr\/index.php\/wp-json\/wp\/v2\/comments?post=857"}],"version-history":[{"count":0,"href":"https:\/\/cgtmagellan.fr\/index.php\/wp-json\/wp\/v2\/posts\/857\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cgtmagellan.fr\/index.php\/wp-json\/wp\/v2\/media\/858"}],"wp:attachment":[{"href":"https:\/\/cgtmagellan.fr\/index.php\/wp-json\/wp\/v2\/media?parent=857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cgtmagellan.fr\/index.php\/wp-json\/wp\/v2\/categories?post=857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cgtmagellan.fr\/index.php\/wp-json\/wp\/v2\/tags?post=857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}